Terms of Use

Last Updated: June 16, 2025

Welcome to Nexalphaex Labs. By accessing or using our website at nexalphaexlabs.com and our services, you agree to be bound by these Terms of Use. Please read them carefully before proceeding.

Acceptance of Terms

By accessing, browsing, or using this website and any services provided by Nexalphaex Labs, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website or services.

Description of Services

Nexalphaex Labs provides professional online consultation services specializing in voice assistant and chatbot development. Our services include but are not limited to consultation sessions, technical guidance, project recommendations, and related support delivered through remote communication tools.

User Eligibility

You must be at least 18 years of age to use our services. By using this website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms of Use.

User Accounts and Registration

Certain features of our services may require you to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or harmful activity.

Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Use. You specifically agree not to:

• Violate any applicable local, national, or international law or regulation
• Transmit any material that is defamatory, offensive, or otherwise objectionable
• Impersonate or attempt to impersonate Nexalphaex Labs, our employees, other users, or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Use any automated system to access the website in a manner that sends more request messages than a human can reasonably produce
• Introduce viruses, trojans, worms, or other malicious or technologically harmful material
• Attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the website
• Use our services to develop competing products or services

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Nexalphaex Labs or its content suppliers and is protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the website and services for personal or internal business purposes. This license does not include any right to:

• Modify or copy the materials
• Use the materials for commercial purposes or public display
• Remove any copyright or proprietary notations from the materials
• Transfer the materials to another person or mirror the materials on any other server

Consultation Services

Our consultation services are provided for informational and advisory purposes. While we strive to provide accurate and helpful guidance:

• Recommendations are based on information provided by clients and general industry practices
• Implementation of any advice or recommendations is at your own discretion and risk
• Results may vary based on individual circumstances and external factors
• We do not guarantee specific outcomes from following our recommendations

Scheduling and Cancellations

Consultation sessions must be scheduled in advance through our designated booking system. Cancellation and rescheduling policies will be communicated during the booking process and must be adhered to by both parties.

Payment Terms

If applicable, payment for services must be made according to the pricing and payment terms presented at the time of service selection. You agree to:

• Provide current, complete, and accurate payment information
• Promptly update payment information if changes occur
• Pay all charges incurred under your account at the prices in effect when such charges are incurred

We reserve the right to change our pricing at any time. Price changes will not affect services already purchased but may apply to future transactions.

Confidentiality

During consultation sessions, you may share confidential or proprietary information with us. We commit to:

• Treating all client information as confidential
• Not disclosing your information to third parties without your consent, except as required by law
• Using your information only for the purpose of providing our services

You are similarly expected to treat any proprietary methodologies, tools, or information shared by Nexalphaex Labs during consultations as confidential.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Nexalphaex Labs. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such content or services.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permissible, Nexalphaex Labs disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Non-infringement of proprietary rights
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free service
• Security of data transmission

Limitation of Liability

To the maximum extent permitted by law, Nexalphaex Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability for any claims under these terms shall not exceed the amount you paid us in the twelve months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Nexalphaex Labs, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms of Use or your use of the website or services.

Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms of Use.

Upon termination:

• Your right to use the website and services will immediately cease
• All provisions of these Terms of Use which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability

Modifications to Terms

We reserve the right to modify or replace these Terms of Use at any time at our sole discretion. Material changes will be notified by posting the updated terms on this page with a new "Last Updated" date. Your continued use of our website and services after any such changes constitutes your acceptance of the new Terms of Use.

Governing Law and Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from or relating to these terms or your use of our services shall be resolved through good faith negotiations between the parties.

Severability

If any provision of these Terms of Use is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired in any way.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Nexalphaex Labs concerning your use of our website and services.

Contact Information

If you have any questions about these Terms of Use, please contact us:

Nexalphaex Labs
Moskovska St, 30, Mykolaiv, Mykolaiv Oblast, Ukraine, 54000
Email: support@nexalphaexlabs.com
Phone: +380633021939